Bistro Attendant
Company: Arbol Residences Santa Rosa Senior Living
Location: Santa Rosa
Posted on: May 8, 2024
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Job Description:
Position: Bistro AttendantStatus: Part time, Weekends
requiredPay: $18-$20 per hourWhen you work at Arbol Residences
Santa Rosa Senior Living, you have a front-row seat to the amazing
life stories of the wisest people on earth. Whats more, you are
part of an extraordinary company one thats investing in the future
of senior living by investing in you. Dont just do a job. Be part
of an extraordinary life!Arbol Residences Santa Rosa Senior Living
is recruiting for a hospitality focused Bistro Coordinator to join
our team!ESSENTIAL JOB FUNCTIONS:1. Responsible for the overall
operation, coordination, appearance, and maintenance of the Bistro
and bistro staff in order to create and maintain a positive
experience for all customers.2. Provide leadership, development and
training, counseling, scheduling and oversight of all bistro
staff.3. Exemplify at all times the Communitys standards of
cleanliness, sanitation and organization.4. Responsible for
adhering to food quality, appearance and presentation standards at
all times.5. Ensure company standards for an appropriately staffed,
operational and stocked bistro.6. Exhibit serving standards of
speed, accuracy, and efficiency.7. Train Bistro staff in customer
service, efficient serving techniques, setting tables and how to
maintain work stations in proper order.8. Responsible for preparing
bistro staffs schedules according to operational needs and
budgetary compliance.9. Set tables and maintain work stations in
proper order. Take orders, provide service and requested items both
graciously and courteously. Answer pertinent questions about menu
items.10. Clear dishes from tables during and after use and assist
with dish washing.11. Serve customers using proper serving
etiquette and promote an inviting atmosphere.12. Demonstrate
knowledge of diets provided and serve per Community policies and
procedures.13. Proper management of bistro labor in keeping within
the budget guidelines.14. Maintain pertinent and appropriate
resident and guest participation and billing (including employee
meals), reservations and special functions.15. Represent the
community in a warm and inviting manner, which creates a positive
marketing environment.16. Supports creating a culture where the
business decisions made in this position, along with individual
employee engagement, drive top-line revenue and occupancy.GENERAL
JOB FUNCTIONS:The Community embraces a culture of hospitality. To
that end, all employees are expected as a condition of employment
to practice the LCS Hospitality Promises in all interactions with
residents, fellow employees, and guests: We greet you warmly, by
name and with a smile. We treat everyone with courteous respect. We
anticipate your needs and act accordingly. We listen and respond
enthusiastically in a timely manner. We hold ourselves and one
another accountable. We make you feel important. We embrace and
value our differences. We ask, Is there anything else I can do for
you? We maintain high levels of professionalism, both in conduct
and appearance, at all times. We pay attention to details.2. Act as
Manager on Duty as directed by the Executive Director and or
Administrator.3. Assist In/With Workers Compensation claims, as
directed.4. Observe and abide by all regulations to ensure that
personal health information is protected during its collection,
use, disclosure, storage, and destruction within the community; and
to ensure only the minimum necessary information is known to
function in this position.5. Assure resident safety.6. Follow
written and oral directions.7. Maintain confidentiality of resident
and community information.8. Assist new employees in following
established community policies and procedures.9. Complete
assignments timely, completely, and accurately.10. Attend all
in-services as assigned or requested.11. Participate in
interdisciplinary team and other community meetings as assigned or
requested.12. Consistently work cooperatively with residents,
co-workers, physicians, families, consultant personnel and other
ancillary service providers.13. Observe all community safety
policies and procedures.14. Is observant of safety hazards and
emergency situations, and reports to appropriate person or takes
corrective action according to established procedures.15. Come to
work in a clean, neat uniform and consistently present an
appropriate professional appearance.16. Come to work as scheduled
and consistently demonstrate dependability and punctuality,
complies with attendance policy.17. Assume accountability for data
contained in the employee handbook.18. Assumes accountability for
compliance with Federal, State, and other regulations within scope
of control and of which informed.19. Observe infection control
procedures.20. Follow Residents Rights policies at all times.21.
Observe all community policies and procedures.22. Accept assigned
duties, instructions or correction in a cooperative manner, voicing
concerns or disagreement in a professional manner through
established chain of authority according to state procedures.23.
Perform incidental housekeeping and maintenance tasks as may arise
during the course of regular duties, in order to maintain a clean,
safe, pleasant environment for residents, visitors and staff.24.
Perform all other related duties as assigned in an effective,
timely and professional manner.EXPERIENCE & EDUCATION: High school
diploma/GED or the equivalent education, training and experience
Minimum of 3 years restaurant or senior living experience, or
equivalent serving and staff management experience
LICENSE/CERTIFICATION OR OTHER SPECIAL REQUIREMENTS: Must hold
current state-required sanitation (Safe Food Handling and/or
Certified Food Manager) certification/licensure Willingness to be
available for any/all emergencies regarding the community Doctors
statement verifying free from communicable disease, if applicable
in your stateQUALIFICATIONS: Proficiency in the English language
enabling the employee to read, write, comprehend and communicate
simple instructions, correspondence, memos, etc. Bistro or Cafe
organization and preparation hands-on responsibilities Ability to
lead and manage the Bistro staff Knowledge in all areas of local
Health Department, OSHA and other regulatory agencies relative to
culinary services Knowledge of preparing special diets and serving
those with special diet requirements Strong inter-department
communication and teamwork skills Familiarity with Microsoft Office
Suite products Ability to apply common sense understanding to carry
out detailed but uninvolved written or oral instructions Ability to
deal with problems involving few concrete variables in standardized
situations Ability to multi-task, balance team and individual
responsibilities, and respond promptly to resident and visitor
needsDELEGATION OF AUTHORITY:Bistro staffPHSYICAL REQUIREMENTS:
Tools, equipment, machines used on the job: Personal computer
General office equipment: printer, scanner, fax machine, copier,
telephone All beverage dispensers, china, flatware, glasses, linen,
bus trays, carts, hot and cold food holding equipment, washing
system, etc. Physical activities of the position: Lifts and carries
up to 50 lbs. with assistance occasionally Pushes and pulls up to
50 lbs. with assistance occasionally Climbs, reaches, bends and
twists occasionally Reaches, bends and twists occasionally Talks
and listens occasionally Sits, stands and walks frequently Handles
food frequentlyPhysical requirements of the job: Medium work exerts
up to 50 lbs. of force occasionally and/or up to 20 lbs. of force
frequently, and/or up to 10 lbs. of force constantly to move
objects.SENSORY/COGNITIVE REQUIREMENTS: This list is not to be
inclusive, rather exemplary of times of sensory/cognitive
activities involved in performance of job functions.
Recognition/vision and mental processing Routinely process written
information as in policies and procedures, posted notices,
instruction materials, regulations, etc. Routinely complete forms
and other written documentation. Routinely observe resident
actions, gestures, and facial expressions. Hearing Routinely
recognize auditory call signals, telephone rings, soft voices of
elderly, verbal communication within the workplace. Smell Routinely
observe odors relevant to resident personal care condition and
those unpleasant in the environment. Verbal communication Routinely
engage in interactions highly dependent upon clear, audible verbal
communication, often in circumstances where hearing impairments can
easily lead to misunderstanding.PROFESSIONAL BEHAVIOR REQUIREMENTS:
This list is not to be inclusive, rather exemplary of times of
emotional and behavioral activities involved in performance of job
functions. Routinely interact with individuals (residents, family
members, staff, etc.) who may be discourteous, tactless, demanding,
verbally and/or physically threatening or abusive, angry or
hostile, emotionally vulnerable or mentally ill, vulgar,
mean-natured. Routinely called upon to control own emotions and
behaviors so as to protect residents rights and to respond
professionally with respect and dignity.ENVIRONMENTAL/OCCUPATIONAL
EXPOSURES: This list is not to be inclusive, rather exemplary of
times of environmental/occupational exposures involved in
performance of job functions. Individual must be able to use
protective equipment and take proper precautions and emergency
measures. At risk for exposure to chemical used for
cleaning/sanitizing/disinfecting, and to electrical and mechanical
hazards associated with operation of food service
equipment.ACKNOWLEDGEMENT: I have read my job description and
understand the information contained within the job description. I
further understand that this job description is not intended and
should not be construed as an exhaustive list of all the
responsibilities, skills, efforts, or physical requirements/working
conditions associated with my job. I may be required to perform
additional tasks necessary to meet standards of quality and
care.Many roles in the community may require that we ask about your
vaccination status. This could include MMR, chicken pox, hepatitis,
flu and COVID-19 vaccine status. Please note that all employees are
required to provide proof of COVID-19 vaccination, or apply for and
receive an approved exemption, as a condition of employment.If
you're an enthusiastic, compassionate, senior care professional who
is passionate about hospitality and senior engagement- please
apply, we'd love to get to know you!EEO Employerby Jobble
Keywords: Arbol Residences Santa Rosa Senior Living, Petaluma , Bistro Attendant, Other , Santa Rosa, California
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