Internet Install Technician
Company: Sonic Internet + Phone
Posted on: November 18, 2022
$1500 Signing Bonus - Come Join the Team!! For over 27 years,
Sonic has been committed to changing the way people think about the
internet. We're revolutionizing the industry by standing up in
support of an open and fair internet, setting a refreshingly high
standard for customer care, and bringing accessible, affordable
connectivity with member-focused policies to all. And that mission
all starts with the people we hire. Each career opening at Sonic is
an opportunity for personal growth, career development, and most
importantly, making a difference towards building a better internet
for our shared local community and beyond. Whether you contribute
by splicing fiber, installing homes, or assisting customers on the
phone, your part of a company that is committed to the power of
good. Join a community of internet revolutionaries re-thinking,
re-wiring, and re-imagining the future of the internet. Position
Summary: Internet Install Technicians visit residential, small
business and enterprise level locations to troubleshoot, repair and
install all Sonic internet connectivity and phone services.
Position Type/Expected Hours of Work: Full-time (40 hours per
week), non-exempt/hourly position. Overtime is necessary to deliver
outstanding customer service. Paid drive time. Travel:
Travel is expected for this position. A company gas card and
vehicle will be supplied. Gas cards are expected to be used on
individually assigned company vehicles only. Essential Duties and
Responsibilities: Troubleshoot and Install all Sonic internet
connectivity and phone services.
Have proficient understanding of dispatch and workflow
Receive communication of locations and duties from dispatch
software and/or personnel.
Able to responsibly handle company issued vehicles, tools and
Abide by all safety procedures and report accidents/injuries to
Maintain correct insurance paperwork and vehicle records on person
or in vehicle.
Maintain an active California state driver's license.
Driver has been licensed for more than 3 years.
Maintain a clean driving record as defined by the current Sonic
fleet insurance underwriter.
Able to lift 65lbs.
Communicate effectively with all Sonic workgroups.
Ensure all scheduled visits are completed by end of day.
Willingness to work overtime. Qualifications: To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. Valid CA Driver's
License for three years and clean DMV record a MUST! Mandatory
Vaccination Policy: As a condition of employment, new hires must be
fully vaccinated against the COVID-19 virus on or before the first
day of employment subject to legally mandated accommodations.
Knowledge, Skills and Abilities: Language Skills - Ability to read
Physical Ability - Ability to drive, use tools, climb ladders and
crawl under building.
Reasoning Ability - Ability to solve practical problems and deal
with a variety of concrete variables in situations where only
limited standardization exists. Ability to handle heights.
Computer Skills - Ability to type and use a computer. Work
Environment: The work environment characteristics described here
are representative of those an employee encounters while performing
the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions. Daily driving is expected. The Field Force
department spends time in a vehicle, outside or inside Sonic
customers' businesses or residents. Physical Demands: The physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is constantly
required to sit and stand; talk or hear; reach with hands and arms;
key/type. The employee is required to walk; use hands to finger,
handle, or feel objects, tools or controls; climb stairs; balance;
stoop, kneel, crouch or crawl. The employee must lift and/or move
up to 75 pounds. Specific vision abilities required by the job
include close vision, distance vision, color vision, peripheral
vision, depth perception, and the ability to adjust focus. The
employee is required to drive a vehicle.
Keywords: Sonic Internet + Phone, Petaluma , Internet Install Technician, Engineering , Petaluma, California
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