VP of Operations, Northern California
Company: St. Joseph Health
Posted on: April 3, 2021
Under the direction of the ChiefExecutive, the VP of Operations
has a high degree of independence required toachieve clinical
operating and financial results consistent with approvedstrategic
and operating plans, objectives and policies. This position
develops and implementseffective and efficient integration
strategies for two hospitals. This position develops and
maintainsoperating and capital budgets, variances type analysis,
implements strategicand tactical plans, and dashboards/balanced
scorecards to measure performanceincluding volume growth, quality,
customer satisfaction and financial targetindicators. Effective
performance requires workingclosely with the Executive Leadership
Team, Medical Staff leadership, CommunityBoard and Service Line
Directors to identify business strategies and marketopportunities,
as well as in-depth knowledge of state and federal regulationsfor
the hospitals and clinical practice standards to ensure compliance
with allregulatory, professional and agency requirements. This
position requires strongintegration skills with political savvy
building cohesiveness with multipleteams. Moreover, this position
requiresself-awareness and self-motivational skills, ability to
function independentlywithout direct supervision while involving
and requesting assistance from theministry CE and/or Regional COO.
A collaborative reporting relationshipexists between the VP of Ops
and Service Line Business Development Directors toensure effective
integration of activities into hospital operations. The position
ensures delivery of high qualityambulatory care, growth, and cost
effective health care consistent withProvidence Health & Services
core values, goals, and objectives. CoreValues: Demonstrates
Providence St. Josephs HealthSystem's Core Values of respect,
justice, compassion, stewardship, and excellenceto customers,
employees, and visitors; and provides quality service in
theperformance of work assignments and duties. ESSENTIAL FUNCTIONS
The VP, Operations - NorCalHealthConnect will have the following
accountabilities. S/he will:
- Provide leadership in the developmentand implementation of the
hospital's strategic priorities, initiatives, goals,tactics and
action plans. Monitor progress of activities and adjusts
resourcesto ensure desired outcomes are achieved
- Develop department policies andprocedures to promote growth in
ambulatory settings integration, improveorganizational performance
and increase patient and customer satisfaction.
- Be accountable for formulating,implementing and sustaining
plans for improved customer and patientsatisfaction using Studer,
Lean and Six Sigma principles.
- Oversee and manage a variety ofoutpatient, clinical and support
- Develop strategies to respondeffectively meet the needs of the
changing healthcare industry. Drive quality, patient experience
andcaregiver engagement outcomes. Foster innovationand program
growth in support of strategic objectives.
- Manage business ventures of thehospital.
- Be accountable for ensuring thatbusiness development priorities
and strategies are integrated into operations,budget and capital
- Maintain positive relationships with theMedical Staff and
monitor employee morale where applicable.
- Develop standards of performance,evaluate performance, and
initiate or make recommendations for personnelactions in
- Coordinate pertinent activities relatedto the Joint Commission
(TJC) and California Department of Public Health(CDPH), as well as
the Los Angeles County of Public Health.
- Implement quality and safety improvementactivities which
promote employee/physician involvement in decision making andtie
with organizational diversity efforts.
- Select, develop, and mentor leaders anddepartment
- Oversee departments' budgets and monitorvariance against
- Function as a member of Leadership,Operations Improvement
Council, and other committees as required.
- Function as liaison with outsideorganizations, where
- Maintain professional growth anddevelopment through seminars,
conferences, and professional affiliations.
- Perform other duties as assigned orrequested. QUALIFICATIONS
Ideal education/experience for thisposition include:
- Bachelor's Degree in HealthcareAdministration, Business or
- Master's Degree preferred.
- Five years' progressive leadershipexperience in health care
business development, strategic planning andoperational
- Experience in consolidating servicesacross multiple
- Significant experience leading teams,process group
facilitation, project management and building management systemsis
- Excellent oral and written communicationskills
- Excellent program development,management, and leadership
- Political savvy
- In-depth knowledge of trends,legislation, and regulations
affecting healthcare and hospitals
- Well-developed ability to workharmoniously with executive
colleagues in a team-oriented managementenvironment. About NorCal
HealthConnect Across the United States, community hospitals are
challenged to keep their doors open. In southern and northern
Sonoma County, Petaluma Valley Hospital and Healdsburg District
Hospital, each owned by their local health care districts, have
struggled to remain viable for the future.
The good news is that patients throughout the county no longer need
to worry about the fate of their local hospitals.
NorCal HealthConnect, LLC, a secular (non-religious) affiliate of
Providence St. Joseph Health, has agreed to purchase and upgrade
these hospitals - ensuring that patients do not lose vital access
to a range of medical services, including nearby emergency
In the summer of 2020, both the-- Petaluma Health Care District
--(which owns Petaluma Valley Hospital) and the-- North Sonoma
County Healthcare District --(which owns Healdsburg District
Hospital) unanimously approved NorCal HealthConnect's proposal to
purchase their respective hospital.
In selecting NorCal HealthConnect, the health care districts are
protecting their community members' ability to access high-quality
local medical care 24/7, preserving jobs at the hospitals, securing
resources for needed upgrades and improvements, infusing new
investments into community services, and ensuring all existing
services remain intact. Healdsburg District Hospital Healdsburg
District Hospital (HDH) is committed to serve the healthcare needs
of our patients with quality, compassionate care and responsible,
innovative use of resources. When we talk about "exceeding patient
expectations," it's not just a clever marketing line. It's a
meaningful description of what we're about at HDH. It's that focus
that has earned us numerous awards, such as the Avatar Award for
exceptional patient care and the Association of California
Healthcare Districts (ACHD) Award in recognition of outstanding
contributions to community health and wellbeing. These are exciting
times for our hospital and for you, the residents of the North
Sonoma County Healthcare District. We've built a strong, vital
healthcare community at HDH.Our entire team of physicians, nurses,
and support staff is united in our goal of providing outstanding
care for you and your family. For more information, please visit
https://healdsburgdistricthospital.org/about-us/ . Create and
manage profiles for future opportunities.
Keywords: St. Joseph Health, Petaluma , VP of Operations, Northern California, Executive , Petaluma, California
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