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Manager, Partner Enablement Program

Company: Canpango LLC
Location: Petaluma
Posted on: September 22, 2022

Job Description:

The Manager, Partner Enablement Program is responsible for planning, managing, and developing the education strategy to support the company's partner experience initiatives. This key role will lead execution of educational content development, platform/UX improvement and event programs. This cross-functional role requires day to day management of the partner education platform, while simultaneously championing new education programs & content.

  • Define and execute learning experience strategies and roadmap for existing and future education initiatives
  • Be the evangelist and primary knowledge expert on our partner education platform
  • Work with Partner Experience and key subject matter experts to develop engaging content that meets the learning goals and objectives of different audiences
  • Evaluates "as is" state of learning, considers immediate and long-term organizational needs and aspirations and drafts a strategy to achieve expected outcomes
  • Define KPIs, set targets, and build a plan that gets us to meet and exceed those targets
  • Lead the education team on maintenance of current certifications & other content, establishing a schedule for content review, revision, and delivery.
  • Measure the effectiveness of training design through the creation of assessments, activities, and evaluations that gauge the mastery of learning objectives during and after training.
  • Make recommendations on delivery method, curriculum content, and supporting materials to ensure mastery of learning objectives
  • Drive increased usage, engagement, adoption of the content and platform
  • Research existing and emerging methods in the areas of instructional design, multimedia development, and accessibility in order to evaluate and assess their applicability to SVB needs
  • Partners across teams to manage schedules and budgets, define engagement strategy, evaluate results, and determine modifications
  • Partner with Supplier Management to drive increased sponsorships for Intelisys University
  • Collaborates and influences cross-functional partners and leadership to ensure continued engagement and understanding of key project deliverables
  • Establish and administer best practice user experience policies for delivering curriculum to Sales Partners
  • Build and maintain valued relationships with key stakeholders, subject matter experts, and external vendors
  • Other duties as assignedReporting Relationships: -
    • Directly supervised by Director, Product MarketingRequirements: -
      • 5+ years in program or project management
      • 3+ years developing, implementing, and continuously improving online and in-person learning experiences
      • Experienced with Docebo, or other LMS platforms
      • Agile mindset - Desire to deliver a first draft quickly and then iterate as feedback is received
      • Ability to influence cross-functionally and at multiple layers of the organization
      • Strong organizational, time management, and prioritization skills
      • Exceptional written and verbal communication
      • Positive attitude and team-building motivator to manage multi-faceted projects in fast paced everchanging environment
      • Ability to work within a cooperative team environment as well as perform assignments autonomouslyPhysical Requirements: -
        • Ability to sit or stand at a computer terminal for long periods of time.
        • Ability to work in a hybrid environment, combining remote and in-office attendance designated for this position.
        • Ability to travel up to 10% of the time
        • Ability to lift up to 25 pounds.ScanSource, Inc. is an Equal Opportunity Employer

Keywords: Canpango LLC, Petaluma , Manager, Partner Enablement Program, Executive , Petaluma, California

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