Quality Assurance Supervisor - Lab and Production Services

Company: Avantor
Location: Petaluma
Posted on: September 18, 2023

Job Description:

Job Summary

At Avantor, people are the most important part of our success because they drive our global performance. That is why our Avantor Lab and Production Services team is a trusted partner in supporting the innovation and growth objectives of labs across the globe.

In this role, you will report to the Onsite Manager and will work closely with the Avantor's Lab and Production Services team of over 1,500 on- and off-site expert personnel - and our customers - to perform customized, mission-based lab work and research protocols that help return time back to science.

Hybrid: Work schedule (hours are flexible)

Work from home: Monday, Thursday & Friday 8:00 AM - 4:00 PM

Onsite: Tuesday and Wednesday on site for 10am to 2pm

Benefits: (All Full-time employees are eligible for health benefits on 1 st day of employment)

• Health and Wellness: Medical, Dental, Vision, and Wellness programs
• Time Off: Paid Time Off (PTO) and Company paid holidays
• Financial Well-Being: Spending Accounts: Flexible Spending
• Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance,
• Recognition: Celebrate your peers and earn points to redeem on gifts and products.
  
  What we're looking for
  
  • Education: Bachelor's degree of Science or undergraduate degree in a business or science-related field is preferred
  • Experience: 5-7 years of Biopharmaceutical QA experience
  • Previous experience managing associates is required
  • Excel, Pivot Tables, and PowerPoint experience is required.
  • Change Control is preferred.
  • GMP environment is preferable.
  • Trackwise, Veeva and Oracle EBS are required.
  • Collaboration Tool: Microsoft Teams experience preferred.
    
    Preferred Qualifications:
    
    • Valid Driver's License and Reliable Transportation
    • Proven time management, forecasting knowledge, and/or expediting experience.
    • Ability to work independently to prioritize multiple competing tasks.
    • Proficiency with MS Office suite
    • Strong problem solving & analytical skills.
    • Presentation skills
    • Solid written and verbal communication skills
      
      Who you are
      
      A creative, agile, and highly motivated professional seeking to enhance your experience and gain some meaningful professional growth within Avantor's Lab and Production Services . Apply today if you want to go further in your career and have the following:
      
      • Knowledge of Information Access and ERP Systems; intermediate Microsoft Office Knowledge with proficiency in Microsoft Word, Excel, PowerPoint, and basic understanding of Microsoft Access
      • Ability to make sound business decisions with limited consultation with the manager
      • High regard for safety, quality, and adherence to protocols, policies, and procedures
        
        How you will thrive and create an impact
        
        Avantor's Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:
        
        
        • Lead and direct team efforts as well as performs work provided in SOW related to customer requirements.
        • Coach and motivate team members to successfully perform job requirements and to meet / exceed goals and objectives.
        • Encourage through mentoring, as well as supporting individual, professional and team growth.
        • Manage open order status reports, customer, metrics and department reports, and SOP/SOW maintenance
        • Provide training and development as well as back-up to associates to perform required tasks.
        • Perform administrative duties such as associate performance appraisals, succession planning, time card review, vacation scheduling, etc.
        • Create and maintain: SOP's, SOW's, SPI's and KPI's.
        • Act as a liaison between customer, VWR services and VWR sales.
        • Ensures GMP Compliance and Good Documentation Practices.
        • Bring Value to the customer from personal development in the industry.
        • Perform other duties as assigned.
          
          Why Avantor?
          
          Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
          
          The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
          
          We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
          
          Pay Transparency:
          
          The expected pre-tax pay for this position is
          
          Actual pay may differ depending on relevant factors such as prior experience and geographic location.
          
          Disclaimer:
          The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
          
          EEO Statement:
          
          We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
          
          If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
          
          For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster , EEO is the Law Poster Supplement , and Pay Transparency Non-Discrimination Provision .
          
          3rd Party Non-Solicitation Policy:
          
          By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Keywords: Avantor, Petaluma , Quality Assurance Supervisor - Lab and Production Services, Healthcare , Petaluma, California