Part Time Supervisor, Levi's Outlet Store, Petaluma, CA
Company: Levi Strauss & Co.
Location: Petaluma
Posted on: March 16, 2023
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Job Description:
JOB DESCRIPTIONSupervisor Job DescriptionWe believe that clothes
- and how you make them - can make a difference.Since 1853, we've
been obsessed with innovation to meet people's needs. We invented
the first blue jean. And we reinvented khaki pants. We pioneered
labor and environmental guidelines for our manufacturing partners.
And we work to build sustainability into everything we do.A company
doesn't last 160 years by standing still. It endures by reinventing
itself, striving to delight its consumers, winning in the
marketplace, and by remaining true to its values.We employ more
than 17,000 people around the world - supporting great brands,
including Levi's, Dockers and Denizen. Our employees are committed
to innovation, creativity and collaboration. Put simply, if you're
looking for a new opportunity, this is a great place to grow your
career.We are looking for a Store Supervisor who will bring
innovation, creativity and spunk to our team. It is important to us
this person has the energy and desire to help bring our fashion to
the future while maintaining the integrity of our brand's past.
This person is also someone who is capable of driving success even
with a wide range of diverse responsibilities anywhere between bee
keeping and wizard training. Ideally this person is someone who can
twirl flaming batons with their eyes closed, while hopping on a
pogo stick, without neglecting style. If you are this person we
would love to get to know you and we can certainly assure you that
your talents will never be overlooked.Supports Store Management in
attaining Levi's Store Iconic status by contributing to the
successful implementation of strategies and operational excellence
that ensure brand equity, customer satisfaction and financial
growth. The supervisor is responsible for Stylist duties as well
assuming responsibility for the store in the absence of a manager.
The Supervisor relies on instructions and pre-established
guidelines to perform the functions of the job.Key Metrics:-
Contributes to stores financial growth through driving sales,
managing expenses and implementing plans for increased
profitability.- Is accountable for ensuring all operational
standards are achieved.- Assists in the training and retention of a
store staff that model LS&CO selling practices, deliver
authentic customer service and meet sales goals.- Executes flawless
store visual presentation by maintaining visual and store
housekeeping standards.Key ResponsibilitiesSales- Drives profitable
sales by meeting or exceeding established sales and performance
goals.- Models customer service behaviors and ensures that others
are trained on and exhibiting those behaviors in order to deliver
on KPI goals (Conversion, Units Per Transaction and Sales Per
Hour).- Demonstrates excellent product knowledge andtrains others
to do the same.- Contributes to expense control by managing
controllable expenses and following all loss prevention programs.-
Assists in executing floor changes, sales and promotional events
timely and effectively for maximum financial results.People-
Participates in training process for new hires on LS&CO
culture, product knowledge, selling practices and other associate
responsibilities.- Identifies developmental opportunities in staff
and partners with management to accomplish improvements.-
Contributes to a positive work environment that encourages
retention and talent.- Informs management of employee relations
issues that need to be addressed.- Supervises store team in the
absence of another member of management.Operational Excellence-
Performs operational procedures to support efficient store
operation and drive sales.- Ensures required store tasks are
completed timely and effectively by personally contributing and
giving direction to other team members when necessary.- Assists in
ensuring sound inventory management through following established
receiving and sending merchandise process, completing all required
paperwork and following all price change and ticketing procedures.-
Participates in physical inventory preparation and counts.-
Prevents loss by following established policies and procedures,
educating others on the same.- Provides operational and loss
prevention training as necessaryMerchandising- Executes store
visual standards in accordance with visual merchandising direction,
resulting in flawless product presentation and housekeeping
standards.- Makes recommendations about visual merchandising
direction based on the lay out and needs of the store.- Maintains
appropriate levels of product on the sales floor by contributing to
and ensuring floor replenishment.-Lead merchandising team to
reliably accomplish productivity goals and completion of
RFID-enabled inventory management processes by operating the
company tools and resources-Hold merchandising team accountable to
RFID-enabled inventory management processes, effectively leading
the team through change, ensuring adherence to best practices, and
actively coaching the team for maximum productivity.Customer
Experience- Creates a high energy, compelling store experience for
customers by engaging customers and modeling appropriate customer
service behaviors to other associates.- Models behaviors and holds
self and the team accountable to the LS&CO sales standards of
"Connect, Consult and Close."- Participates in training associates
on product knowledge to make them product experts who can
effectively serve customer's needs.Job RequirementsEducation and/or
Experience
Keywords: Levi Strauss & Co., Petaluma , Part Time Supervisor, Levi's Outlet Store, Petaluma, CA, Hospitality & Tourism , Petaluma, California
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