Principal Infrastructure Engineer
Company: Center for Elders' Independence
Location: Oakland
Posted on: January 13, 2026
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Job Description:
The Center for Elders' Independence is a PACE (Program of
All-Inclusive Care for the elderly) organization (PO) that uses an
interdisciplinary team approach for care planning and implementing
purposeful high quality, affordable, and integrated health care
services to the elderly. Our elderly meet PACE requirements as
prescribed by CMS and are referred to as participants. Our PO
includes Adult Day Health Centers and primary care clinics,
promoting participant autonomy, quality of life and the ability for
individuals to live in their communities THE POSITION: The Lead
Engineer (Infrastructure) is a key senior leadership role within
the IT team, responsible for managing the Infrastructure team and
strategic outsourcing partners, while contributing to the
development of the organization's IT infrastructure strategy.
Reporting to the VP of IS and Cloud Services, this role combines
technical expertise with strategic and managerial responsibilities
to ensure the delivery of a reliable, scalable, and secure IT
infrastructure. The ideal candidate will possess extensive
experience in working within infrastructure teams, delivering
complex IT projects, and contributing to strategic initiatives.
This role demands strong project leadership, technical depth, and
the ability to align infrastructure capabilities with business
objectives. The salary range for the Lead Engineer-Infrastructure
position at Center for Elders Independence is $142,944 - $230,312.
Annual salary is based on the market for the Lead Engineer -
Infrastructure position, as well as experience, skills, abilities
and work history. DUTIES AND RESPONSIBILITIES: - Team Leadership
and Development: Lead project team on key milestones, provide
technical and collaborative mentorship, and contribute to the
development of the infrastructure team, fostering a culture of
collaboration, innovation, and continuous improvement. - Strategic
Contribution: Collaborate with the VP of IS and Cloud Services to
contribute to the development and execution of the organization's
IT infrastructure strategy. - Vendor and Partner Management: Manage
strategic outsourcing partners and third-party vendors, ensuring
services meet organizational standards and strategic objectives. -
Infrastructure Oversight: Oversee the design, implementation, and
maintenance of the organization's IT infrastructure, including
servers, networks, storage systems, and cloud services. - Technical
Escalation: Act as the senior escalation point for complex
technical and security issues, ensuring effective and timely
resolution. - Project Leadership: Oversee the delivery of
infrastructure projects, ensuring alignment with organizational
goals and timelines, and providing technical guidance to project
teams. - Security and Compliance Management: Ensure robust security
protocols, maintain compliance with policy and regulatory
requirements, oversee disaster recovery and business continuity,
and support ongoing improvements to security controls within the
Information Security Program. - Performance and Optimization:
Monitor system performance and drive improvements to enhance
efficiency, scalability, and reliability. - Incident and Problem
Management: Lead the response to high-severity security and
operational incidents, coordinating cross-functional teams to
minimize impact and ensure rapid resolution. - Documentation and
Reporting: Maintain comprehensive documentation of infrastructure
systems, processes, and changes, and provide regular updates to
senior leadership. - Continuous Improvement: Stay informed about
emerging technologies, industry trends, and best practices,
recommending and implementing improvements where appropriate. -
Service Collaboration: Work closely with Service Desk management to
identify and implement improvements to infrastructure and processes
that enhance IT service delivery and user experience.
QUALIFICATIONS: - BS in a Computing Discipline, or Associates with
significant comparable experience. - Extensive experience (10
years) in IT infrastructure engineering and project leadership
roles. - ITIL certification (v3 or 4) - Expertise in: -
Virtualization technologies (e.g., HyperV, VMware) - Cloud
platforms, particularly Microsoft Azure - Identity management
solutions, including Microsoft Entra ID and on-premises Active
Directory - Microsoft 365 suite (Exchange Online, SharePoint,
Teams, OneDrive) - Cloud telephony and communication systems -
Microsoft security and privacy products (Defender, Intune, Purview)
- Managed Detection and Response (MDR) tools - Zero Trust Network
Architecture (e.g., Zscaler ZPA and ZIA) - Cloud-managed network
devices (e.g., Cisco Meraki, Fortinet) - End-user device management
(e.g., Microsoft Intune, Autopilot) - Proven ability to lead and
develop technical teams, fostering a high-performance culture. -
Strong understanding of cybersecurity principles, including
firewalls, intrusion detection/prevention systems, and
vulnerability management. - Demonstrated experience in managing
complex IT infrastructure projects and collaborating effectively
with cross-functional teams. - Excellent problem-solving and
critical-thinking skills, with the ability to make informed
decisions in high-pressure situations. - Outstanding communication
and interpersonal skills, capable of engaging with technical and
non-technical stakeholders at all levels. - Experience with ITIL
framework and best practices for Change, Incident, and Problem
Management. - Relevant certifications (e.g., CISSP, Microsoft
Certified: Azure Solutions Architect) are highly desirable. The
above job description is intended to communicate the general
function of the mentioned position and by no means shall be
considered an exhaustive or complete outline of the specific tasks
and functions that will be required. CEI reserves the right to
change job descriptions, site assignments, and or work hours as
required by the needs of the program. All employees are expected to
perform their duties within their ability as required by the job
and/or as requested by management. Signature: _____________________
Date: _______________________ SUPERVISED BY: Vice President of IS
and Cloud Services POSITION SUPERVISES: N/A Center for Elders'
Independence is a PACE (Program of All- Inclusive Care for the
Elderly) organization that uses an interdisciplinary team approach
to care planning and care implementation for the purpose of
providing high quality, affordable, integrated health care services
to the elderly, including an Adult Day Health Center, and promoting
autonomy, quality of life and the ability of individuals to live in
their communities. Unlike other healthcare plans, CEI is not a
"fee-for-service" plan. It is a "capitation" healthcare plan. CEI
is paid a set amount for each person enrolled in our program,
whether or not that individual seeks care. We are a growing company
that offers stability and continues to thrive.
Keywords: Center for Elders' Independence, Petaluma , Principal Infrastructure Engineer, IT / Software / Systems , Oakland, California
