PetalumaRecruiter Since 2001
the smart solution for Petaluma jobs

70230-Customer Experience Coor

Company: The TJX Companies, Inc.
Location: Petaluma
Posted on: November 18, 2020

Job Description:

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store.

Responsibilities:

Role models exceptional customer service

Creates a positive internal and external customer experience

Promotes a culture of honesty and integrity; maintains confidentiality

Takes an active role in training and mentoring Associates on front end principals using appropriate company resources and tools

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs

Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates

Addresses customer concerns and issues promptly, ensuring a positive customer experience

Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates

Provides and accepts ongoing recognition and constructive feedback

Partners with Management on Associate training needs to increase effectiveness

Ensures adherence to all labor laws, policies, and procedures

Promotes credit and loyalty programs during customer interactions

Supports and participates in store shrink reduction goals and programs

Promotes safety awareness and supports maintenance of a risk-free environment

Performs other duties as assigned

Requirements:

Available to work flexible schedule to support business needs, including nights and weekends.

Strong understanding of merchandising techniques

Capable of handling multiple tasks at one time

Strong organizational skills with attention to detail

Ability to respond appropriately to changes in direction or unexpected situations

Team player, working effectively with peers and supervisors to accomplish tasks

Strong communication skills

Ability to train others

One year retail and 6 months of leadership experience.

At TJ Maxx there?s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day?just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other?s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: TJ Maxx Store 1176 || 401 Kenilworth Drive Ste#1020 || Petaluma || CA || 94952

Nearest Major Market: Santa Rosa

Nearest Secondary Market: Petaluma

Keywords: The TJX Companies, Inc., Petaluma , 70230-Customer Experience Coor, Other , Petaluma, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Make up to $20/hour - Deliver with Caviar
Description: Your time. Your Goals.Caviar is a part of DoorDash. When you sign up, youll join the fleet of independent couriers, called Dashers. Through DoorDash, you can receive either Caviar or DoorDash delivery (more...)
Company: Caviar
Location: West Sacramento
Posted on: 11/29/2020

Telemarketing Representatives
Description: We are currently seeking work from home customer service, appointment setting, telemarketing and data entry representatives. You're main responsibility is to supply specialized guidance to our current (more...)
Company: Tima
Location: Woodland
Posted on: 11/29/2020

Hair Stylist (License Required) - Junction Crossroads
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best
Company: Great Clips
Location: Woodland
Posted on: 11/29/2020


Salon Manager (License Required) - Rivergate Plaza
Description: Salon Manager Got shears and a winning attitude Have a yearning to earn and a desire to hire and support other stylists Then let's talk Maybe you're a stylist who wants more
Company: Great Clips
Location: Woodland
Posted on: 11/29/2020

Assistant Salon Manager (License Required) - Rivergate Plaza
Description: Assistant Salon Manager Got shears and a winning attitude Have a yearning to earn and a desire to support other stylists Then let s talk Maybe you re a stylist who wants
Company: Great Clips
Location: Woodland
Posted on: 11/29/2020

Assistant Salon Manager (License Required) - Gibson Plaza
Description: Assistant Salon Manager Got shears and a winning attitude Have a yearning to earn and a desire to support other stylists Then let s talk Maybe you re a stylist who wants
Company: Great Clips
Location: Woodland
Posted on: 11/29/2020

In Home Care Companion
Description: If you're someone who wants to work somewhere that you enjoy spending your time, we have the In Home Caregiving position for you Care In Homes believes that
Company: CareInHomes
Location: West Sacramento
Posted on: 11/29/2020

General Operator
Description: General Operator FULL-TIME 15/hr The wage for this position is 15-17/hr depending
Company: Metal Sales Manufacturing Corporation
Location: Woodland
Posted on: 11/29/2020

Hair Stylist (License Required) - Fairway Target
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best
Company: Great Clips
Location: Woodland
Posted on: 11/29/2020

Assistant Salon Manager (License Required) - Junction Crossroads
Description: Assistant Salon Manager Got shears and a winning attitude Have a yearning to earn and a desire to support other stylists Then let s talk Maybe you re a stylist who wants
Company: Great Clips
Location: Woodland
Posted on: 11/29/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Petaluma RSS job feeds