LOCATION 6 Petaluma Boulevard North Petaluma CA 94952
As a brand ambassador, a Master Coach (MC) represents 24 Hour
Fitness to members and clients by delivering a positive fitness
experience and quality personal and small group training sessions
leading to member retention and client acquisition and retention.
The MC leverages experience and specialized education to deliver
premium programming and consultation for clients in person or
ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Role
Service and Train Clients
* Design and deliver comprehensive fitness programs based on
clients' goals that include appropriate exercise selections,
programs that include varied fitness offerings, general nutrition
guidelines and teaching a fitness lifestyle. * Inform clients of
fitness tools available to assist them in achieving their goals. *
Set expectations and hold clients accountable to their
comprehensive fitness programs through goal setting, follow up
discussions and track progress. * Provides holistic fitness
consultation, tracks progress and adjusts tailored programming to
meet client needs. * Demonstrate safe and proper exercise
techniques to clients. * Arrive on time, prepared and enthusiastic
while being attentive for every training or small group class
appointment. * Meet minimum productivity expectations servicing
client and small group training sessions.
* Effective onboarding of new members and clients by providing
professional recommendations to help acclimate to a fitness
lifestyle. * Assist in any member service activities such as
fitness seminars, boot camps, body fat tables, etc. * Deliver a
positive fitness experience to members and guests through
complimentary fitness assessments, live and virtual sessions. *
Instruct members on proper use of club equipment and exercise
techniques. * Deliver on the Service Promise of Clean, Friendly and
Well Maintained Club by racking weights, team cleans and assisting
with maintaining a clean and organized club.
* Create, maintain and regularly update progress for each
personal training client, following company guidelines. * Schedule
personal training sessions, other appointments and administration
of time using company systems. * Complete continuing education to
maintain primary qualification.
Reports to the FM and will interact with all levels of club
Knowledge, Skills & Abilities
* Understand principles of physical fitness and proper exercise
technique. * Ability to communicate clearly and concisely, both
verbally and in writing. * Ability to adjust and operate fitness
equipment. * Ability to perform a variety of exercise routines. *
Demonstrate excellent customer service skills.
Minimum Educational Level/Certifications
* High School Diploma or GED required. * Cardiopulmonary
Resuscitation (CPR) required. * Degree in a related field or
current certification through at least one nationally accredited
industry associations. * Specialized fitness credentials preferred
or equivalent work experience or education in specialized
Minimum Work Experience and Qualifications
* 3+ years as a personal trainer * Holistic fitness program
design and consultation experience preferred, but not required.
Physical Demands/ Environmental Conditions
* Must be able to lift 50 lbs. * Physical effort required for
daily duties include lifting weights, squatting, bending, reaching,
spotting and prolonged standing and walking.
* While performing the duties of this job the team member is
regularly exposed to moving mechanical parts. * The noise level in
the environment is occasionally loud. * Extended workdays are a
frequent occurrence, as are weekends and holidays as needed to
support the business.
FUNCTIONAL GROUP Fitness