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Customer Service Representative

Company: Perdue Farms
Location: Petaluma
Posted on: January 10, 2022

Job Description:

Perdue Foods is part of Perdue Farms, a family-owned company heading into its second century of growth and innovation. With a goal of becoming the most trusted name in premium proteins, we create products for consumers and for retail and foodservice customers around the globe, while changing the way animals are raised for food.SummaryThis is a fast-paced sales environment in which the team and the individual employee mustbe dead-line driven and organized in their work. Computer literacy is essential tocompletion of assignments. This person will have a set of customer accounts and will haveresponsibility for calling on them and ensuring that the customers receive superior customerservice by showing enthusiasm in their job and by showing product knowledge. Taking accounting responsibilities which include: credits, debits and researching customer disputes.The employee will be actively involved in the Company Safety program and the long-termand short-term goals of the department.Principal and Essential Duties & ResponsibilitiesInitiate calls to potential and existing clients to promote and sell products.Process customer orders and necessary correspondence (email, fax, telephone)and follow up to ensure customer satisfaction.Work with other departments to communicate and resolve customer serviceissues.Participate in Company and department safety program.Comply with Company Policies and Procedures.Minimum Education and ExperienceHigh School Diploma or equivalent, plus 0 3 years related work experience, preferable in a food or natural foods arenaProficient in MS Outlook, Excel and WordBasic accounting knowledge.Ability to calculate figures and amounts such as proportions and percentagesExperience PreferredSpanish skills are a plusPerdue Farms, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Keywords: Perdue Farms, Petaluma , Customer Service Representative, Other , Petaluma, California

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