Commission Inquiry Specialist - Platinum
Company: Canpango LLC
Location: Petaluma
Posted on: May 12, 2022
Job Description:
Commission Inquiry Specialist - Platinum The Commissions Inquiry
Specialist is responsible for the research and resolution of
Commission Inquiries. Demonstration of a basic knowledge of all
supplier processes. Communication with both Partners & Suppliers in
regards to inquiry status and resolution with guidance from the
Commission Inquiry Coordinator. ESSENTIAL FUNCTIONS: Includes the
following:
- Receives commission inquiries from Partners via different forms
of communication (email, phone, web inquiry, etc) and logs them
into the issue-tracking database for tracking actions necessary to
resolve issue
- Performs all necessary research to resolve each commission
inquiry. This includes checking current & previous supplier
commission reports, various internal databases, supplier portals,
contacting the Supplier involved. Coordination with Senior
Commission Resolution Specialist for further research
- Communicates with Senior Commission Inquiry Specialist,
Partners and Suppliers throughout the research cycle until the
issue is resolved
- Proficiency in working in fast-paced , complex, dynamic,
multi-cultural business environment
- Excellent organizational and time management skills in a fast
paced environment
- Attends job related training, as well as, seminars that would
enhance job performance
- Performs other assigned tasks as required
- Back-up to Senior Commission Inquiry Specialist Supervisory
Responsibilities: None Key Working Relationships: Partners,
Suppliers, Internal Colleagues, Sr. Commission Inquiry Specialist,
and Commission Inquiry Coordinator. EDUCATION / EXPERIENCE & OTHER
PREFERRED QUALIFICATIONS: The preferred qualifications listed below
are representative of the knowledge, skill, and ability necessary
for an individual to perform each essential duty satisfactorily.
Reasonable amounts of training are provided.
- Positive attitude regardless of situation
- Quick leaner of Microsoft Office Applications and any ERM
Software
- Ability to work within a cooperative team environment as well
as the ability to work independently ScanSource, Inc. is an Equal
Opportunity Employer
Keywords: Canpango LLC, Petaluma , Commission Inquiry Specialist - Platinum, Other , Petaluma, California
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