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Customer Service Representative Supervisor

Company: Fit 'N' Furry Pet Resort
Location: Petaluma
Posted on: November 21, 2022

Job Description:

*Ready For a Change?* Getting burnt out on your prior gig: Hospitality (hotel, food service, restaurant) or customer service (front desk, office, retail) or even other roles such as nanny, dog walker, volunteer, childcare, vet tech? *Looking for a caring work environment with a top-rated company? Looking for stability? Bonus if the idea of seeing dogs each day makes you smile.*

*Fit 'N' Furry, *Petaluma's most fabulous Pet Care Resort, is looking for an *Upbeat Customer Service Representative.*

*We're the most award-winning pet resort in the area for the past 15 years. *This includes being voted:

* Best Boarding and Best Grooming in the Petaluma People's Choice Awards
* Best Boarding and Best Training in the Bay Area "A" List.
* And receiving the Sustainable North Bay Award from Congressman Jared Huffman!

*Does This Job Fit You?*

* Greet customers and check in their pet for a happy day of play, lodging or dog spa
* Answer incoming phone calls
* Manage and train all current and new CSR staff
* Customer Resolutions
* Take care of any unpaid invoices.
* Work closely with lodging department to assist in managing the grooming schedule

*The Perks*

* Getting to meet and greet dogs and cats along with their happy pet parents.
* Bringing your dog to doggie daycare while you work
* *Gas bonuses available*
* Food, fun, family-like environment (Who said there's no such thing as a free lunch?)
* Discounts for lodging and dog spa services
* One week paid vacation (for full-time employees)
* Growth, pay increases, ability to learn new roles if desired

*Submit your resume. We look forward to hearing from you soon!*

Job Type: Full-time

Pay: $22.00 per hour

Benefits:
* Employee discount
* Paid time off
Schedule:
* 8 hour shift
* Monday to Friday
* Weekend availability

Ability to commute/relocate:
* Petaluma, CA 94952: Reliably commute or planning to relocate before starting work (Preferred)

Education:
* High school or equivalent (Required)

Experience:
* Customer service: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Fit 'N' Furry Pet Resort, Petaluma , Customer Service Representative Supervisor, Sales , Petaluma, California

Click here to apply!

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